PRIVACY STATEMENT

PRIVACY STATEMENT

This Data Protection Notice (“Notice”) sets out the basis which Focus Boutique Fitness Limited (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers.

This Notice applies to personal data in our possession or under our control, including personal data processed by organisations engaged by us.

PERSONAL DATA

“Customer” means an individual who has contacted us regarding our services or entered into a contract with us.

“Personal data” means data that can identify an individual either directly or together with other information available to us.

Examples of personal data collected may include:

  • Name
  • Email address
  • Phone number
  • Residential address
  • Nationality
  • Gender
  • Date of birth

COLLECTION, USE & DISCLOSURE OF PERSONAL DATA

We generally collect personal data only when voluntarily provided by you or your authorised representative.

We may collect, use and disclose your personal data for purposes including:

  • Providing goods and services requested by you
  • Verifying your identity
  • Responding to enquiries and feedback
  • Managing customer relationships
  • Processing payments
  • Complying with legal and regulatory obligations
  • Business and operational purposes related to our services

LEGITIMATE INTERESTS

We may collect, use or disclose your personal data without consent where permitted under applicable laws for legitimate business interests.

These purposes may include:

  • Fraud detection and prevention
  • Prevention of misuse of services

WITHDRAWING YOUR CONSENT

You may withdraw your consent for the collection, use or disclosure of your personal data by contacting us in writing.

We may require reasonable time to process your request.

Please note that withdrawal of consent may affect our ability to continue providing services to you.

ACCESS & CORRECTION OF PERSONAL DATA

You may request access to or correction of your personal data by contacting our Data Protection Officer.

A reasonable administrative fee may apply for access requests.

PROTECTION OF PERSONAL DATA

We implement administrative, physical and technical safeguards to protect personal data from unauthorised access, use or disclosure.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

ACCURACY OF PERSONAL DATA

We rely on the personal data provided by you.

Please notify us if your personal information changes to ensure records remain accurate and complete.

RETENTION OF PERSONAL DATA

We retain personal data only for as long as necessary for business or legal purposes.

When no longer required, personal data will be deleted or anonymised.

TRANSFER OF PERSONAL DATA

We generally do not transfer personal data outside Hong Kong or Singapore.

If international transfer is required, we will ensure appropriate data protection measures are implemented.

DATA PROTECTION OFFICER

If you have questions regarding this Privacy Statement or your personal data, please contact us:

INFO@FITNESSPANDA.HK

CHANGES TO THIS NOTICE

We reserve the right to modify this Privacy Statement at any time.

Any updates will be published on our website or communicated through appropriate channels.