Bookings / Cancellations:
- Schedules are released 1 week in advance.
- Bookings open at 10:30AM for riders, and 12PM onwards for ClassPass users.
- All cancellations are to be done 12 Hours before the class to avoid a forfeited credit.
- Bookings must be made using an account belonging to the rider, regardless of whether the booking is done via ClassPass or using a package. It is prohibited for the same individual to create multiple accounts.
- Selling of classes or packages is STRICTLY prohibited.
- Those who purchase the Student Pass must present their student ID card upon entry.
Arriving for Class:
- For safety reasons and to avoid disrupting other participants, latecomers will be rejected from entering the class.
- First-timers are required to arrive 15 minutes before class for a safety briefing.
- Do arrive at the studio at least 10 minutes prior to the start of class.
- ID checks are mandatory.
- Shoes cannot be worn to the toilet, please visit the washroom before checking in.
- Studio doors close punctually, and those who arrive late will be denied entry.
- Riders denied entry will have their credit forfeited. ClassPass users will have to contact ClassPass to waive their no-show fee.
During Class:
- Personal belongings can be brought into the studio, but cannot be placed near bike wheels.
- Nothing is to be placed on the floor during class.
- Long-form filming during class is strictly prohibited.
- Re-entry is NOT allowed.
Packages:
- For series extensions, please drop an email to info@fitnesspanda.hk with the necessary supporting documents. Do note that extensions are granted on a case-by-case basis at the discretion of FOCUS CYCLE.
- Instructor promo codes give 10% additional classes for purchases of ALL PACKAGE LISTED ON WEBSITE.
- Instructor codes cannot be applied retrospectively once the transaction has been processed.
FIND US:
Info@fitnesspanda.hk
THE ONE,TST
Shops L708-L709, Level 7, The
ONE, No. 100 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Mon-Fri:
12:15pm-9:15pm
Sat,Sunday, Holiday
11:00am-5:00pm